Complaints / Feedback Form

    Instructions:
    1. Complete this form

    2. The Complaint Manager will contact you upon receipt of this form.

      Note: You can send in the Anonymous Complaints and Feedback form in the stamped self-addressed envelope that you received at intake.

    Fill in the details of the person who is making the complaint/ providing feedback.

    Name of Person

    Address

    Phone

    Email

    My preferred contact method is

    If you are making the complaint/feedback on behalf of another person provide the following details.

    Your Name:

    What is your relationship to the person?

    Does the person know you are making this complaint/providing feedback?

    Does the person consent to the complaint/feedback being made?

    Who is the person, or the service about whom you are complaining or providing feedback about?

    Name

    Contact Details (if known)

    What is your Complaint/Feedback about?

    Provide some details to help us understand your concerns. You should include what happened, where it happened, time it happened and who was involved.

    Supporting Information

    Please attach copies of any documentation that may help us to investigate your complaint/feedback (for example letters, references, emails).

    What outcomes are you seeking because of the complaint/feedback?

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    Contact us

    1300 933 013

    Copyright 2023 by ZedCare. All rights reserved.

    Copyright 2023 by ZedCare. All rights reserved.

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